Frequently Asked Questions

What size is Snap Pan?

30 × 40 cm (about 12 × 16 in) flat. Snapped into a tray, the raised walls hold juices and sauces, and it fits standard ovens and half-sheet pans.

How thick is the mat?

The mat is 0.7 mm thick. That's thin enough to roll up and store in a drawer, and sturdy enough to hold its shape as a tray.

How do the snap corners work?

Each corner has a small snap. Pinch it closed and the edges fold up into a tray with walls. Unsnap them and it lies flat again.

Is it oven safe? How hot can it go?

Yes. Snap Pan is made from food-grade silicone and is oven safe up to 230°C / 450°F.

Do not use it under a direct broiler or over an open flame.

Do I still need parchment paper or foil?

No. The silicone surface is non-stick, so cookies, roasted veggies and wings release without parchment, foil or spray.

How do I clean it?

Rinse with warm soapy water or put it in the dishwasher. Unsnap the corners first so it dries flat.

Can I use it in an air fryer or microwave?

It's safe in the microwave and freezer.

For air fryers, it only works if your basket or oven is big enough for the mat to lie flat or snap into a tray without touching the heating element.

Does it smell or stain?

A light silicone smell on first use is normal. Wash it once and bake it empty for 10 minutes before first use.

Strong spices like turmeric can tint it slightly over time, which doesn't affect performance.

How much is shipping and how long does it take?

Shipping is free when you order 2 or more Snap Pans. For a single Snap Pan, standard shipping is $3.99.

Delivery usually takes 1–2 weeks, and you'll get a tracking number by email as soon as your order ships.

What if it arrives damaged?

Email us a photo within 30 days of delivery and we'll send a free replacement. No forms, no hassle.

Is it a good gift?

Yes. It arrives in a retail box, ready to wrap. Perfect for anyone who bakes.

Can I return it?

If your Snap Pan arrives damaged or you received the wrong item, contact us within 30 days of delivery with a photo and we'll send a free replacement.

How do I contact you?

Use the form on our Contact page. We reply within 1–2 business days.